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Billing terms & conditions

1. Accepted Payment Methods

At the Vituumo, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Afterpay (where applicable)
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk orders – contact us for details)

All payments are processed in Great British Pounds (GBP).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Svelk are in Great British Pounds (GBP).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Svelk uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@vituumo.com

6. Fraud Prevention

  • Vituumo reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

Website name: Vituumo
Company name: Svups Limited
Business Registration No. 77942102

Customer Support Team

Contact: Contact form
Phone: +4796844265
Email: info@vituumo.com
Address: Unit 2A, 17/F Glenealy Tower, No.1 Glenealy Central, Hong Kong